Payoneer
Supporting internal teams during a resource shortage.
About the brandÂ
Payoneer is a leading global money transfer platform, trusted by millions of businesses around the world. Its technology enables seamless cross-border transactions for companies of all sizes, from SMEs to multinational enterprises. With digital transformation at the heart of its growth strategy, Payoneer needed to ensure momentum across critical web and SEO initiatives during a period of internal transition.
The Request
As the company underwent recruitment for new permanent roles, Payoneer required interim support to maintain operational continuity. The request was for Giant Leap to provide senior project management expertise within the Web and SEO department, ensuring that strategic projects stayed on track and key deadlines were met without disruption.
The Brief
Giant Leap Digital’s remit was to embed experienced project managers into Payoneer’s internal team for a four-month engagement. The focus was on sustaining momentum across ongoing projects, aligning diverse internal stakeholders, and guaranteeing the timely delivery of critical initiatives that supported both immediate performance and long-term digital objectives.
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The Process
To deliver on this brief, Giant Leap assigned senior project managers with specialised expertise in web management, technical SEO, and content SEO. By integrating directly into Payoneer’s workflows, they acted as an extension of the in-house team, coordinating efforts across multiple departments and streamlining communication channels. This ensured that stakeholders remained aligned, priorities were clearly defined, and all activity tracked consistently against strategic objectives. Regular reporting and structured processes helped reinforce accountability and kept delivery timelines on schedule, despite the resourcing gap.
Impact
The engagement resulted in improved cross-team collaboration, stronger alignment on strategic priorities, and the successful completion of key project milestones. Most importantly, all critical initiatives were delivered on time, with no disruption to ongoing operations. By bridging the gap during recruitment, Giant Leap ensured Payoneer maintained project momentum and protected progress on its digital transformation agenda.
